Refund policy

No Return Policy

Please review our No Return Policy before completing your purchase.

1. All Sales Are Final

All items purchased from Makanaka are non-returnable and non-refundable. Once an order is placed and confirmed, it cannot be canceled, returned, or exchanged.

2. Exceptions

We only make exceptions under the following circumstances:

Damaged or Defective Items: If your order arrives damaged or defective, please contact us within 7 days of delivery. Include photos or videos as proof.
Incorrect Item Received: If you receive an item different from what you ordered, notify us within 7 days for assistance.

3. How to Report an Issue

To report a damaged or incorrect item:

Email us using the Contact Us
Include your Order Number, Photos, and a brief description of the issue.

4. Agreement

By purchasing from Makanaka, you agree to this No Return Policy.